Return to Help Index
|Pricing and Billing|
|Do I have to pay Harmonized Sales Tax (HST)?|
|You will have to pay Harmonized Sales Tax (HST) if you live in a participating HST Province.
|Do you accept Credit Cards?|
|Do you have a Minimum Order?|
|Yes. Our minimum order is $15.00. Minimum order is calculated automatically on the subtotal of your order (after coupons & discounts and before shipping & taxes).|
|Do you offer any Discounts or Specials?|
|Yes. We have Discounts, Monthly Specials & Items on Sale! Please click the links below for more details.
|How do I redeem my Coupon?|
To redeem your Coupon enter one of the following coupon codes on your shopping cart page at www.kiaroma.ca.
To view your shopping cart page click "Cart" at the top of the page.
5% OFF Your Entire Order from $99 to $249.99*
3% Cash Back + 2% Online Discount
Coupon Code: NOV185OFF99
10% OFF Your Entire Order over $250.00*
5% Cash Back + 5% Online Discount
Coupon Code: NOV1810OFF250
15% OFF Your Entire Order over $500.00*
5% Cash Back + 10% Online Discount
Coupon Code: NOV1815OFF500
*Ki Aromas Coupons are calculated on your order subtotal after coupons and discounts and before shipping & taxes.
This is a one time use coupon available online only at www.kiaroma.ca until November 30th 2018.
|Do you offer Wholesale Pricing?|
|Yes, we do. Please refer to our Wholesale Accounts Page for more information.|
|I have a question about my charges.|
|Click the "My Account/Login" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact Customer Service for assistance.|
|What are my Payment Options?|
|During the checkout process you may choose from the following payment options:
Click here for payment address, phone and fax numbers.
Your order will be shipped after we have received your payment.
We do not accept personal cheques.
|I need a copy of my receipt/invoice.|
|Click the "My Account/Login" link at the top right hand side of Ki Aromas site to print invoices.|
|What are My Rewards points and how do I redeem them?|
Every time you make a purchase with Ki Aroma, you'll receive My Rewards points based on your total purchase amount (before shipping and taxes).
|Do you accept PayPal?|
|Yes. we accept PayPal.
With PayPal, you can pay with a credit card or pay directly from your bank account. After you submit your order to Ki Aroma, you will be directed to PayPal's site. Once there you will be guided through the process of creating your PayPal account and entering your credit card or bank account details.